FAQ

How come your prices are so low?

The fact that we are an online store helps us save you a lot of money. You buy at Little Mona and pay only for the product, without extra or hidden cost!

 

Where are the store located?

We are an online store, no pysical store location. That fact help us to bring you quality & low cost fashion! The items are manufactured in factories in Europe and Asia.

 

Do you deliver products internationally?

Little Mona ships products worldwide every day, FREE SHIPPING is available for all countries around the world.

 

What is the shipping price?

We are offering FREE SHIPPING WORLDWIDE!

 

How long does delivery take?

Shipping to USA:  6-20 business days. 

International Customers: 8-25 business days.

Processing time: 1-4 day only, even less.

 

How do I check the status of my order?

You can check the status of your order any time at "Track Order" page

 

Can I change or cancel my order? 

We are not able to make changes or cancellations after your order has been shipped out. Please email us immediately after placing your order if you have any concern, we will do our best to assist you. 

 

What currency do I pay?

You pay in US dollars

 

How can I pay?

You can pay with PayPal and also with credit card, check it here

 

Issues with Payment Methods? 

If your credit card was declined, your information was entered incorrectly or there are issues with the card, please try again, or try using a new payment method. If it does not work, contact your financial institution for more information regarding the decline.

We do not share credit card or other payment information with third parties. Payment information is processed and stored by a certified payment processor and will not be disclosed.

 

How secure is my personal information?

Little Mona adheres to highest industry standards in order to protect your personal information with the best security solutions.

Your credit card information and personal details are encrypted during transmission using SSL (secure socket layer technology), which is widely used on the Internet for processing payments safely.

Any more questions?

Please contact us!